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Cutting Edge stand behind SOMSR to ensure all our repairers get the best support.
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Look for the Society of Master Shoe Repairers official logo to receive a guaranteed high quality service.
All SOMSR members are experienced time-served craftsmen who use only the finest materials. At SOMSR, we are dedicated to pushing quality businesses further with more online attention and other offers.
Members of the Society of Master Shoe Repairers believe in giving their customers a fair deal and value for money. As a condition of their membership, all members fully comply with the terms of our Code of Practice for Customer Care.
The main points of the Code are shown below:
We make every effort to ensure we provide the best advice and workmanship.
We provide every customer with a ticket for goods left on the premises, showing the cost of the service requested and whenever possible, the estimated date for collection.
We will not restrict our legal obligations to our customers.
In the event of work being unsatisfactory as a result of the use of defective materials or poor workmanship, we will correct the problem fairly, promptly and free of charge, or offer fair compensation.
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We support shoe repairers, key cutters,
watch repairers and engravers to ensure
contemporary business changes are
accessable and new channels of marketing and advertising are open and used whilst ensuring members are of the highest quality craftsmen. SOMSR provides excellent support to members by offering;
- Online Advertising
- Website Building
- Digital Design Help
- Point of Sale
- Certificate of Master Status
- Monthly News Letter
- Customised Workwear
- Bespoke Insurance Offers